Frequently Asked Questions
What types of cleaning services do you offer?
We provide a wide range of residential and commercial cleaning services, including routine housekeeping, deep cleaning, move-in/out cleaning, office cleaning, floor care, and more.
Are your cleaning services customizable?
Yes, we tailor our services to meet your specific needs. Whether you require specific areas cleaned or have unique requests, we’ll create a plan that works for you.
Do you bring your own cleaning supplies?
Absolutely! Our team arrives fully equipped with professional-grade cleaning supplies and equipment. If you prefer us to use your supplies, just let us know.
Are your cleaners insured and background-checked?
Yes, all of our team members are fully insured and undergo thorough background checks to ensure your safety and peace of mind.
How do I schedule an appointment?
You can schedule an appointment by calling us, or filling out our online form. We’ll work with you to find a convenient time.
Do you offer eco-friendly cleaning options?
Yes, we offer environmentally friendly cleaning products upon request to ensure a safe and green cleaning experience.
What is your cancellation policy?
We ask for at least 24 hours’ notice for cancellations or rescheduling. This allows us to accommodate other clients effectively.
How do you ensure quality and consistency?
Our team follows a detailed checklist for each cleaning and undergoes regular training to maintain high-quality standards. Customer feedback is also essential to us.
Do you offer one-time cleaning services?
Yes, we provide one-time cleanings for special occasions, move-in/out cleaning, or any other unique need you may have.
What areas in Memphis do you serve?
We proudly serve the entire Memphis area, including Downtown, East Memphis, Cordova, Germantown, and surrounding neighborhoods. If you’re unsure, contact us to confirm service availability in your location.